Notice of Privacy Practices

Last updated: August 10, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, HOW YOU CAN GET ACCESS TO THIS INFORMATION, AND YOUR RIGHTS CONCERNING YOUR INFORMATION. PLEASE REVIEW IT CAREFULLY.

This notice applies to HelpAll Psychiatric Services LLC, doing business as HelpAll Mental Health (“HelpAll”), and to its workforce and health care operations. In this notice, “health information” means information that identifies you and relates to your health, health care, or payment for care.

You have a right to a paper or electronic copy of this notice and to discuss it with the Privacy Officer at 443-242-9803 or info@HelpAllMentalHealth.com.

Information collected through the public website before it becomes part of a clinical or administrative health record may also be governed by our Website Privacy Policy.

Your rights

Get an electronic or paper copy of your health record

You may ask to inspect or obtain an electronic or paper copy of your medical record and other health information we maintain about you. We will generally provide a copy or summary within 30 days of your request. We may charge a reasonable, cost-based fee as permitted by law. Ask us how to submit a request, including through the patient portal if available.

Ask us to correct your health record

You may ask us to correct health information you believe is incorrect or incomplete. We may deny the request in some circumstances, but we will explain the reason in writing, generally within 60 days.

Request confidential communications

You may ask us to contact you in a specific way, such as at a particular telephone number, or to send communications to a different address. We will accommodate reasonable requests.

Ask us to limit what we use or disclose

You may ask us not to use or disclose certain health information for treatment, payment, or health care operations. We generally are not required to agree, and we may deny a request if it could affect your care. If we agree, we may still disclose the information for emergency treatment or as otherwise permitted by law.

If you pay out of pocket in full for a service or item, you may ask us not to disclose information about that service or item to your health plan for payment or health care operations. We will agree unless a law requires the disclosure.

Get a list of certain disclosures

You may ask for an accounting of certain disclosures made during the six years before your request. The accounting will not include every disclosure, including most disclosures for treatment, payment, or health care operations and certain disclosures you requested. One accounting in a 12-month period is free; we may charge a reasonable, cost-based fee for an additional accounting within that period after telling you the cost.

Get a copy of this notice

You may ask for a paper copy of this notice at any time, even if you agreed to receive it electronically. We will provide one promptly.

Choose someone to act for you

If a person has legal authority to act as your personal representative, such as under a valid medical power of attorney or guardianship, that person may exercise your rights. We will verify the person’s authority before acting.

File a complaint

You may complain to HelpAll if you believe your privacy rights were violated. You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, by visiting https://www.hhs.gov/hipaa/filing-a-complaint, calling 1-877-696-6775, or writing to 200 Independence Avenue, S.W., Washington, D.C. 20201. HelpAll will not retaliate against you for filing a complaint.

Your choices

For certain health information, you may tell us your choices about disclosure. Tell us your preference, and we will follow your instructions when the law gives you that choice.

·  You may tell us whether to share relevant information with family, close friends, or others involved in your care or payment for care.

·  You may tell us whether to share information in a disaster-relief situation.

·  If you cannot tell us your preference, we may disclose relevant information if we believe it is in your best interest or if needed to lessen a serious and imminent threat to health or safety.

·  We will obtain written authorization for most uses or disclosures of psychotherapy notes, for marketing as defined by HIPAA, and for a sale of PHI.

·  HelpAll does not presently conduct fundraising using patient information. If that changes, you will have a clear opportunity to opt out.

How we typically use and disclose health information

Treatment

We may use and disclose your health information to provide, coordinate, or manage your care and related services. For example, we may share relevant information with another clinician, pharmacy, laboratory, hospital, or health professional involved in your care.

Payment

We may use and disclose health information to bill and obtain payment from you, a health plan, or another responsible party; verify benefits; obtain authorization; manage claims; and collect amounts due.

Health care operations

We may use and disclose health information to operate the practice, improve quality, train and supervise personnel, conduct audits and compliance activities, manage credentials, provide customer service, and contact you when necessary.

Other uses and disclosures permitted or required by law

We may use or disclose health information when legal conditions are met for purposes that include:

·  public health and safety activities, including disease prevention, product recalls, adverse-event reporting, and reporting suspected abuse, neglect, or domestic violence;

·  preventing or reducing a serious and imminent threat to health or safety;

·  health oversight activities;

·  research approved or permitted under applicable law;

·  workers’ compensation claims;

·  law-enforcement requests and special government functions when permitted by law;

·  judicial or administrative proceedings in response to a qualifying order, subpoena, or other lawful process;

·  coroners, medical examiners, funeral directors, and organ-procurement organizations; and

·  compliance with federal or state law and review by the U.S. Department of Health and Human Services.

Reproductive health care privacy

We will not use or disclose PHI for an investigation or proceeding against a person, health care provider, or other person, or to impose liability, based on the mere act of seeking, obtaining, providing, or facilitating reproductive health care when the Privacy Rule prohibits that use or disclosure. When required by HIPAA, a requestor must provide a signed attestation that the requested PHI will not be used for a prohibited purpose. We will apply the law and any controlling court orders in effect when a request is received.

Mental health records and Maryland law

Maryland and other laws may provide additional confidentiality protection for mental health, minor, substance-use-disorder, reproductive-health, genetic, and other sensitive records. HelpAll will follow the law that provides greater protection when it applies. Information may still be disclosed when authorized or required by law, including certain reporting, safety, emergency, treatment, oversight, and judicial circumstances.

Substance-use-disorder records and 42 CFR Part 2

To the extent HelpAll creates or maintains substance-use-disorder patient records that are subject to 42 CFR Part 2, those records receive additional protection. We will not use or disclose Part 2 records in any civil, criminal, administrative, or legislative investigation or proceeding against you unless you provide written consent or the use or disclosure is authorized by a qualifying Part 2 court order and subpoena or other legal mandate. Other Part 2 uses and disclosures will occur only as permitted by Part 2.

Minors and personal representatives

A parent, guardian, or other personal representative may have authority to act for a minor patient, but that authority and access to records depend on Maryland and federal law and the circumstances under which the minor consented to care. HelpAll will evaluate each request individually and will protect confidential information as required by law.

Our responsibilities

·  We are required by law to maintain the privacy and security of PHI.

·  We will notify affected individuals as required if a breach may have compromised the privacy or security of their information.

·  We must follow the duties and privacy practices described in the notice currently in effect and provide a copy upon request.

·  We will not use or disclose health information other than as described in this notice unless you authorize us in writing or another law permits or requires it. You may revoke an authorization in writing, except to the extent we already relied on it.

Changes to this notice

We may change this notice and make the revised notice effective for health information we already have and information we receive in the future. The current notice will be available on our Website, upon request, and at the practice location when applicable.

Privacy contact

Privacy Officer
HelpAll Mental Health
HelpAll Psychiatric Services LLC
4690 Millennium Drive, Suite 300
Belcamp, Maryland 21017
Phone: 443-242-9803
Email: info@HelpAllMentalHealth.com